ausmini :: View topic - Supplier bcionline lack of interest.

Does anyone have any experience of this supplier. I hve been trying to get an account set up but they do not reply to any emails and are taking forever to verify account.
Looks like I will be ordering elswhere. Cannot be bothered with them if they cant be @£$€d

Is BCI a different supplier from BMI? I generally buy parts from Minisport in Adelaide, or Minispares UK, both of whom have easy to use websites, simple online ordering and IME good customer service. Don't buy from Karcraft because they don't have a website that allows online ordering which, in 2023, seems rather antiquated.

I don't buy from Karcraft because they don't have a website that allows online ordering which, in 2023, seems rather antiquated.

Give Classic Motoring a try!

Author:	Steam [ Tue Jan 17, 2023 5:41 pm ]
Post subject:	Supplier bcionline lack of interest.
Does anyone have any experience of this supplier. I hve been trying to get an account set up but they do not reply to any emails and are taking forever to verify account. Looks like I will be ordering elswhere. Cannot be bothered with them if they cant be @£$€d

Author:	68+86auto [ Thu Jan 19, 2023 9:06 am ]
Post subject:	Re: Supplier bcionline lack of interest.
both my orders were just drop shipped from Karcraft. One order was a misleading part number and the other the panel arrived squashed. Luckily I used ebay so I got the first order returned automatically for free but I didn't bother on the second (bad idea). Previously I had contacted BCI about a part via their website and never got a response. I therefore learnt that I won't order from Karcraft either as the packaging was so poor.

Author:	timmy201 [ Thu Jan 19, 2023 9:30 am ]
Post subject:	Re: Supplier bcionline lack of interest.
I’ve had lots of orders from Karcraft and never had an issue with packaging. They’re very helpful if you contact them

Author:	Steam [ Thu Jan 19, 2023 10:38 am ]
Post subject:	Re: Supplier bcionline lack of interest.
I have contacted them multiple times but am yet to get a response. I would not recommend anyone who cannot be arsed aswering emails from customers.

Author:	68+86auto [ Thu Jan 19, 2023 11:35 am ]
Post subject:	Re: Supplier bcionline lack of interest.
I am guessing it is someone who decided they could start a business and do minimal work by just drop shipping from Karcraft with listings most likely auto generated. I didn't return the panel as I thought I would make it work but I did leave feedback. If BCI cared about their business you would think they would respond to fix the problem (or look like they care to other customers) but they didn't. Based on the ebay feedback it looks like they had a go at a business selling phone accessories first.

ausmini https://www.ausmini.com/forums/

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Author:	Bill B [ Thu Jan 19, 2023 12:13 pm ]
Post subject:	Re: Supplier bcionline lack of interest.
This is some basic details from the Australian Securities and Investment Commission, who register all businesses in Australia: https://connectonline.asic.gov.au/Regis ... qtzhpie_18

Author:	Bubbacluby [ Fri Jan 20, 2023 9:40 am ]
Post subject:	Re: Supplier bcionline lack of interest.
Karcraft are great. Ring them up and they are very helpful over the phone. They post stuff the same day and I generally get it the next. The few issues i have had, they have sorted for me. They are my number 1 Australian parts supplier. It helps they are a wholesaler and so generally their prices are one of the best in Australia.

Author:	Steam [ Fri Jan 20, 2023 12:41 pm ]
Post subject:	Re: Supplier bcionline lack of interest.
Before this gets derailed too much let me say I have no opinion about Karcraft as I have never dealt with them. My hassles are with bcionline NOT Karcraft.

Author:	DavidE [ Fri Jan 20, 2023 5:28 pm ]
Post subject:	Re: Supplier bcionline lack of interest.
Steam wrote: Does anyone have any experience of this supplier. I hve been trying to get an account set up but they do not reply to any emails and are taking forever to verify account. Looks like I will be ordering elswhere. Cannot be bothered with them if they cant be @£$€d Why not just deal with them via their eBay store?

Author:	mini_fanatic [ Wed Jan 25, 2023 1:57 pm ]
Post subject:	Re: Supplier bcionline lack of interest.
I've ordered one classic Mini part and several orders of new MINI parts from BCI Online Australia (via eBay) and had no issues. They came from Carrum Downs VIC as indicated in the eBay listing. I did originally enquire through their website and never heard back like others here, so I'd recommend going direct via their eBay store ( https://www.ebay.com.au/str/bcionlineaustralia ) All orders have arrived quickly and parts were as described. One even had extra parts (x2 of a pair), and when I queried (via eBay) they gifted me the second pair. In summary, as DavidE said, deal with them via their eBay store. I recommend searching by part number if you have it, given that not all listings have photos. Evan

Author:	slide [ Thu Jan 26, 2023 10:47 am ]
Post subject:	Re: Supplier bcionline lack of interest.
Is BCI a different supplier from BMI? I generally buy parts from Minisport in Adelaide, or Minispares UK, both of whom have easy to use websites, simple online ordering and IME good customer service. Don't buy from Karcraft because they don't have a website that allows online ordering which, in 2023, seems rather antiquated.

Author:	68+86auto [ Thu Jan 26, 2023 11:45 am ]
Post subject:	Re: Supplier bcionline lack of interest.
slide wrote: Is BCI a different supplier from BMI? I generally buy parts from Minisport in Adelaide, or Minispares UK, both of whom have easy to use websites, simple online ordering and IME good customer service. Don't buy from Karcraft because they don't have a website that allows online ordering which, in 2023, seems rather antiquated. They are different

Author:	simon k [ Sun Jan 29, 2023 8:01 am ]
Post subject:	Re: Supplier bcionline lack of interest.
slide wrote: I don't buy from Karcraft because they don't have a website that allows online ordering which, in 2023, seems rather antiquated. KC and BMI do that deliberately, they may even have online ordering that's not accessible to the public. They're commercial suppliers, they're not in the business of selling parts to someone who wants the "thingumebob that goes under the whatsits but I don't know what its called and gee that's expensive and do you have anything else and my carby is making a funny noise what do you think is wrong" When I order from KC, I email list of part numbers and quantities at night, then ring and give them my credit card number the next morning - not as painless as ordering online, but I've been buying off them that way for 20 years They want people who'll just give them a list of part numbers without needing any extra support or advice... we're pretty lucky that they'll deal with us at all, and not insist that every customer has a trade account Horses for courses

Author:	DavidE [ Sun Jan 29, 2023 10:20 am ]
Post subject:	Re: Supplier bcionline lack of interest.
slide wrote: Is BCI a different supplier from BMI? I generally buy parts from Minisport in Adelaide, or Minispares UK, both of whom have easy to use websites, simple online ordering and IME good customer service. Don't buy from Karcraft because they don't have a website that allows online ordering which, in 2023, seems rather antiquated. Give Classic Motoring a try!

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Author:	68+86auto [ Sun Jan 29, 2023 8:33 pm ]
Post subject:	Re: Supplier bcionline lack of interest.
DavidE wrote: Give Classic Motoring a try! +1 I have used them as they have had parts that I couldn't find anywhere else in Australia and or they were cheaper. Only issue is they seem to have a lot of stuff out of stock.