Mini T wrote:
anyone had any bad experiences with them.......no need to bag them out etc, just any issues regarding their service?
They never list shipping - its all on personalised quote basis. You might find it better to order through Minispares.com which is the same company but with prices listed in GBP and every time I was ordering came out cheaper than ausdirect.
The shipping quote is a bitch coz the instruct you on their site to email them for a quote, but never reply to their emails. I was told by their director Justin to order anyway and put in instructions a specific request for the shipping charge for my approval before they ship. I've done it twice and twice they charged me and shipped it to Aust. and several days later sent me the quote. Third time just before new year I was absolutely guaranteed by Justin that this time I'll get a quote first and what do ya know - charged and shipped w/o a quote. Their packaging is immaculate though and the prices are the best.
However account for customs and GST (if the parts are listed as for a pre 74 car customs duties are minimal) and other charges by UPS above your shipping fee (they do exist). If the shipping is by UPS you will pay GST in most cases (I think above $300).
Also make sure Minispares supply a certain shipping company, whose name I'm not going to mention, but who are in my opinion the worst company I've ever dealt with ever anywhere, with your phone number and the year of the car for which the parts are intended (for customs) otherwise that wonderfull shipper which does the same thing over and over again and never learns will hold the goods for weeks on end without notifying you.
Cheers