So why is the name "freaking'.

It appears even our swear words are caving under the weight of the American dictionary.

well i cant use a swear would so freaking is sorta close to it. plus im annoyed i had to change the title but lets not get side tracked.

i have rang a number of times and either get some new guy tell me he will call me back but doesnt or get told they will be done on a date and then when i call back to confirm it someone else answers and doesnt know anything about it

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oil leak?..what oil leak..that puddle under the car is just sweat from all that horsepower

Hey tiny i know all to well what you mean through the same people.

i wanted some parts and it was supposed to take a couple of weeks - i ended up waiting for like 4months till i went and picked them up myself.

other ting im still waiting on - always a new excuse as to why not done its been bout 4 moths for these.

But they are very nice people and even still they have bits i want so i will continue to deal with them

"patience is a virtue"

yeah i know bubba and i will continue to use them once this is over but i would like to get these on the car before the dyno day in sydney so i can tell if any adjustment needs to be made. and i rather do it earliar then at the last minute. im gonna call tomorrow

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oil leak?..what oil leak..that puddle under the car is just sweat from all that horsepower

Why not call today?

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http://www.youtube.com/user/Hanras

Tiny, your post still makes sense with out naming the business.

my suggestion is you call them up and demand some answers on the phone, if they won't give them to you tell them you'll be coming up there to get some answers (don't threaten, just by going there they can't hang up on you when you don't get off the phone) another one is asking them to give you the number of the place they sent your parts to. You have the right to know where they are, and when you will be getting them back

Another one is writing a letter somewhere along the lines of:

TO whom it may concern,
I drop these parts off to you on such and such a date, and was told they would be completed by now.

I have been patient and tried contacting you on progress and have been unable to get any info on this, and have been told I will be called back etc, but that has no occurred. I give you till this date to get back to me on the progress of my parts, what is required in fixing them, approximate cost, and estimated time of completion. If not then further action will have to be taken.

Make sure you keep a copy of the letter. Usually when you put things in writing people get a wriggle on and start doing the right thing, because it shows a record of actions taken.

THINGS NOT TO DO:
Threaten them with anything other than seeing your solicitor.
Swear at them.
Be careful on how you speak to them on the phone also, there is a difference in being forceful with your communication and unjustifiably angry.

Hope that all makes sense, i don't have time to proof read my ramble.

Good luck and I hope everything works out ok.

Cass

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Talk is Cheap because Supply Exceeds Demand

If you are that upset, go pick up your bits and take them elsewhere

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Miniworx Centre 0883741299
Sooperdooperminicooperexpertengineering
Online BMW Mini Shop

I agree with the others Tiny - the tirade of dissatisfaction has gone on long enough. You have the options already and we don't need to hear about what your goinjg to do - just do it.

Mike

the post as only been up 1 nite? take it easy. second of all i have rang them and ill be calling them tomorrow. and lastly this post original was to find out if anyone else has had work taking longer then expected lately not to whinge and complain. oviously there are a few people here who have had trouble.

i havent threaten them or anything like that. i dont crack it because i realise how busy they have been so its understandable to be taking a while. i didnt call today cause i didnt call today cause ill give it till tomorrow and if they still havent got answers then ill be demanding some

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oil leak?..what oil leak..that puddle under the car is just sweat from all that horsepower

whats teh name of teh business?

lol im not falling for that one, i already got in trouble once

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oil leak?..what oil leak..that puddle under the car is just sweat from all that horsepower

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SooperDooperMiniCooperExpertEngineering

All garage work involves equal measures of enthusiasm, ingenuity and a fair degree of irresponsibility.

lmao where do you find those things mick

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oil leak?..what oil leak..that puddle under the car is just sweat from all that horsepower

I had a camera in the room as I was doing the spanking tiny.

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SooperDooperMiniCooperExpertEngineering

All garage work involves equal measures of enthusiasm, ingenuity and a fair degree of irresponsibility.

o.m.g so your the phantom

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oil leak?..what oil leak..that puddle under the car is just sweat from all that horsepower