drmini in aust wrote:
gafmo wrote:
No real Mech avalible are a waist of time and a pain in the Ass.
Been thier and done that....yes I have insured with them and not happy with them
My 2 cent's and my opinion

watch it son, I'm an NRMA shareholder!
Got all our other insurances with 'em, they've been OK over the years.
Yea thats the thing with insurance companies - they are great and give excelent service for years, but then you try to lodge a claim.......
But shanons all the way for me - Vigyl is $200 cheaper a year, but I like Shanons. Great service when I crashed. their assesors are arseholes though - mine tried to convince me that my mechanic (Ivan - Mini Spares) didnt know what he was doing or was in conspiracy with me to cheat them. He actualy tried to treaten me into going to someone else or give up a claim - but then it turned out we were in the right.
But I should've just called Shanons from the begining and complain, coz when i did it all worked out fine. And their guys actualy told me stuff along the lines of: "I wouldn't compromise for a used wheel, you shouldn't either" and "I reckon you've got a full right to ask for a new item". So there's customer loyalty created right there.